Rapid Response: SERVPRO of Central Chester County Restores Home After Radiator Fire

7/23/2024 (Permalink)

A house fire caused by a radiator was restored to its former glory thanks to our dedicated team.

Quick Action Following a Radiator Fire

SERVPRO of Central Chester County recently responded to an urgent call from a homeowner in West Chester. A malfunctioning radiator had caused a fire, resulting in extensive damage to the living room and surrounding areas. Understanding the gravity of the situation, our team swiftly mobilized to provide immediate assistance and support to the affected family.

Securing the Property with Board-Up Services

Upon arrival, our first priority was to secure the property. The fire had left the home vulnerable, with broken windows and compromised structural integrity. We promptly performed board-up services to protect the home from the elements and prevent any unauthorized access, ensuring the safety and security of the property.

Detailed Fire Damage Assessment

With the property secured, our team conducted a comprehensive assessment of the fire damage. We utilized advanced equipment and techniques to evaluate the extent of the fire, smoke, and soot damage. This detailed assessment enabled us to develop a tailored plan for the restoration and reconstruction of the home.

Expert Fire Damage Restoration

Our highly trained technicians began the fire damage restoration process by removing debris and thoroughly cleaning the affected areas. We employed specialized equipment to eliminate persistent smoke odors and used advanced cleaning techniques to remove soot and smoke residues from surfaces. Our objective was to restore the home to its pre-fire condition efficiently and effectively.

Comprehensive Reconstruction Services

In addition to fire damage restoration, we provided full-scale reconstruction services to rebuild the damaged sections of the home. Our reconstruction team worked meticulously to repair and replace damaged structural elements, including drywall, flooring, and electrical systems. Throughout the reconstruction process, we maintained open communication with the homeowners, ensuring they were informed and involved at every stage.

The SERVPRO Difference

This recent project underscores our commitment to providing top-notch fire damage restoration and reconstruction services. The homeowners expressed their gratitude for our prompt and professional response, saying, “SERVPRO’s team was amazing. They secured our home, cleaned up the damage, and rebuilt everything beautifully. We’re incredibly thankful for their help.”

Always Ready to Help

At SERVPRO of Central Chester County, we understand the stress and disruption that fire damage can cause. Our team is dedicated to providing expert fire damage restoration and reconstruction services to help you recover quickly. If you ever face a fire emergency, don’t hesitate to contact us. We are available 24/7 to support you through every step of the recovery process.

Restoring Fitness: SERVPRO of Central Chester County Revives Local Gym After Water Damage

7/23/2024 (Permalink)

This local gym was restored to workout condition after a devastating flood

 A Gym in Crisis

SERVPRO® of Central Chester County recently faced a major challenge when a local gym in Chester Springs experienced severe water damage. A broken pipe in the ceiling led to extensive flooding throughout the facility, affecting workout areas, locker rooms, and administrative offices. The gym owners reached out to us for immediate assistance to address this emergency.

Rapid Response and Water Extraction

Our team responded swiftly to the call. Upon arrival, we assessed the extent of the water damage and quickly began the water extraction process. We used powerful water extractors and high-capacity pumps to remove the standing water and prevent further damage to the gym’s infrastructure and equipment.

Comprehensive Drying and Moisture Control

After removing the water, our focus shifted to thoroughly drying the affected areas. We deployed industrial-grade dehumidifiers and air movers to expedite the drying process. Utilizing moisture meters and thermal imaging cameras, we monitored the drying progress to ensure all hidden moisture was addressed, preventing potential mold growth and ensuring a safe environment.

Restoration of Equipment and Facilities

With the gym dried out, our team turned to restoring the facility. We cleaned and sanitized all affected equipment and surfaces to remove contaminants and odors. We also repaired and replaced damaged drywall, flooring, and ceiling tiles, effectively restoring the gym to its pre-damage condition.

Ensuring Minimal Disruption

Throughout the restoration process, we worked closely with the gym owners to minimize disruption to their operations. Our goal was to complete the restoration efficiently, allowing the gym to reopen and resume its activities as soon as possible. The owners appreciated our commitment to clear communication and flexibility.

The SERVPRO Difference

The successful restoration of this local gym highlights our dedication to providing top-notch water damage restoration services. The gym owners were thrilled with the results, stating, “SERVPRO of Central Chester County did an incredible job. They handled the water damage quickly and professionally, and our gym looks better than ever.”

Ready to Restore Your Property

At SERVPRO of Central Chester County, we understand the urgency of getting your business back in operation after water damage. Whether it’s a gym, office, or any other commercial space, our team is here to provide expert restoration services. Contact us anytime for prompt and professional help. We are available 24/7 to support you through every step of the recovery process.

Protecting Your Belongings: SERVPRO of Central Chester County’s Packout Services

7/23/2024 (Permalink)

A beautiful pack out makes for a beautiful restoration process and makes "like it never even happened" a stress free process.

Why Packout Services Matter

When disaster strikes, whether it’s water damage, fire, or mold, one of the first concerns is how to protect your belongings. SERVPRO of Central Chester County offers comprehensive pack-out services designed to safeguard your personal items and valuables during the restoration process. Our goal is to ensure that your possessions are safely removed, cleaned, and stored until your property is ready for them to return.

Swift and Secure Packout Process

Our pack-out services start with a swift response. Upon arriving at your property, our team conducts a thorough assessment of the affected areas and identifies items that need to be packed out. We then carefully inventory and document each item to ensure nothing is overlooked. Using specialized packing materials, we securely pack and transport your belongings to our secure storage facility.

Comprehensive Inventory and Storage

Each item is cataloged in detail, including photographs and descriptions, to provide a comprehensive inventory. This meticulous process allows us to track and manage your belongings efficiently. Our secure storage facility is equipped with climate control and advanced security systems to protect your items from potential damage while they are being stored.

Cleaning and Restoration of Items

Once your belongings are safely stored, we begin the cleaning and restoration process. Our team uses state-of-the-art equipment and techniques to clean and restore items that have been affected by water, smoke, or mold damage. We carefully handle each item to ensure that it is returned to its pre-damage condition.

Returning Your Belongings

After your property has been restored, we coordinate the return of your belongings. Our team carefully unpacks and places items back in their original locations or in new locations as per your preferences. We ensure that everything is returned in the same condition it was before the damage occurred.

The SERVPRO Difference

Our pack-out services reflect our commitment to providing exceptional care and service during the restoration process. We understand how important your belongings are and strive to handle them with the utmost respect and professionalism. As one satisfied customer noted, “SERVPRO’s pack-out team was meticulous and careful with our possessions. They made a stressful situation much easier to handle.”

Trust SERVPRO for Your Packout Needs

When disaster strikes, you can count on SERVPRO of Central Chester County to protect and restore your belongings. Our pack-out services are designed to provide peace of mind and ensure that your possessions are in safe hands. Contact us for more information about our pack-out services or if you need immediate assistance. We are here to help 24/7.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/18/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Central Chester County today at  610-524-0211 for your Certified: SERVPRO Cleaned consultation.

CORONAVIRUS/COVID-19 CLEANING INFORMATION

4/23/2020 (Permalink)

SERVPRO of Central Chester County professionals are uniquely prepared during this unprecedented time to clean, disinfect, and sanitize your home or business according to the protocols set forth by the CDC. We have over 30 years in experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staffs perform on a daily basis.

We offer three types of services to help your home or business stay safe or become safe once again.  *Fogging can be performed as a standalone service or combined with other types of cleaning.*

ALL CLEANING/DISINFECTING/SANITIZING TO BE DONE USING GUIDELINES SET FORTH BY THE CDC USING EPA RECOMMENDED VIRUSCIDES

Proactive cleaning – $0.20 to $0.30 per square foot.  No confirmed or suspected cases within home or business.  This type of cleaning is typically done for essential businesses that have remained open or for business that plan to open.  This type of cleaning is also done for situations where routine cleaning is lacked during time away and a deep cleaning is needed.  Professional cleaned surfaces are easier to keep clean.

This option includes cleaning of high touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, phones, keyboards, switches, handrails, and tables, etc.  Cleaning removes the soil and dirt that harbors/protects the infectious agents, while disinfecting/sanitizing kills the remaining environmental pathogens.  Cleaning of visibly dirty surfaces followed by disinfection/sanitization is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in community setting.  Disinfecting is done on non-porous surfaces by wiping with viruscide, sanitizing is done on porous surfaces by misting with viruscide.

Confirmed cleaning - $0.50 to $0.75 per square foot.  Positive test or reasonable assumption of positive case of COVID-19.  This type of cleaning is done for a business that has had someone potentially spreading the disease throughout the area and wants to safely use building again.  This type of cleaning can also be done in residential setting where multiple people use a common area.

This option includes all of the proactive cleaning measures with addition to all walls and floors.  Technician PPE is increased and if possible no one should be in building during the cleaning. 

Fogging is most commonly done after this cleaning to ensure all surfaces are disinfected/sanitized.  It is always best to disinfect/sanitize a clean surface.

Fogging - $0.05 - $0.12 per square foot.  Fogging or spraying is done in conjunction with other types of cleaning or done as standalone service in industrial/warehouse/sporting facility where hand cleaning would not be efficient or is not feasible.  Fogging is sometimes also done in a building/residence where it is reasonably clean and customer simply chooses to fog only. 

Fogging applies the viruscide as an ulta low volume mist that covers all surfaces in a thin even coat.  Building should not be occupied during the fogging but is safe to enter after it settles.

Understanding Mold

4/15/2020 (Permalink)

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
• Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If You See Signs of Mold, Call Us Today – (610) 524-0211

Water Damage to your Home? Call SERVPRO of Central Chester County

4/10/2020 (Permalink)

SERVPRO of Central Chester County is available 24 hours a day for water emergencies, no matter the size. When you are dealing with a water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (610) 524-0211

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Central Chester County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO technicians may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Central County:

SERVPRO of Central Chester County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

7 Step Process for a Fire Damage

4/10/2020 (Permalink)

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (610) 524-0211

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Fire Damage to a Commercial Property

4/8/2020 (Permalink)

Smoke and fire do more damage than most people realize. More often than not, it is unsafe to enter your place of business even after a fire has been put out, because there could be major structural damage. It is crucial for smoke and fire damage to be mitigated as soon as possible in order for the building to be returned to its safe, pre-fire condition.

Smoke Damage

The types of materials that are burned in a commercial fire leave behind powerful odors. Electronics, carpets, plastic, metals, and engineered-wood furniture are all burned and create odors and ash that can corrode, etch and discolor as well as cling to the remaining structure. These types of fumes from fire seep into the walls and floors and may contaminate the indoor air much later if they are not removed. These cannot be removed with a typical cleaner. It takes special equipment and the expertise of professionals to mitigate smoke damage, so the building is odor-free.

The different types of damage include:

• Metals that tarnish or corrode
• Plastics that melt and change color
• Fiberglass that cracks
• Wood that may need refinishing/replacing  
• Finishes on appliances that turn yellow

The situation worsens the longer you wait to call a professional mitigation contractor. After the fire is out, the smoke and ash remain. It is also more cost-effective to get the repair started as soon as possible. Even if the fire damage is contained in a small part of your commercial building or office space, smoke damage can permeate a greater area.

Getting Smoke Damage Cleaned

Smoke and heat will distribute ash through the home and it can remain in cracks and crevices. One of the best ways to remove smoke odor is through thermal fogging. This technique opens the pores in the walls and floors to neutralize the odor from the smoke that has entered deep into them. Then, use dehumidifiers and high-powered fans to thoroughly dry the water damage cause from putting out the fire.

Professionals Know the Job

The best fire-damage professionals are expertly trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). They take extensive coursework to get their certification. They will identify all the affected materials in your home and find the source of any odors. Experts know what can be salvaged and what needs to be discarded. They use specialized detergents that have been designed to treat specific types of odor.

Professionals can also increase the possibility of saving property rather than needing to replace it, and they can clean out your vents and ducts. Some of the services offered are:

• Removal of smoke and odor
• Cleaning and sanitizing
• Professional deodorization
• Temporary protection of surfaces already cleaned
• Removal of carpets and pads if required

Fire damage is devastating, but it is not over when the fire is out. To get your business back to pre-damaged condition, professional fire and smoke mitigation is essential.

SERVPRO of Central Chester County is a 24/7 emergency restoration, repair and cleaning company. Our technicians are highly trained and experienced with every fire and water damage situation; from water leakage to total flooding, fire, smoke and mold damage, and catastrophic events cleanup and restoration.

Picking the Best Restoration Company for your Property

4/6/2020 (Permalink)

Unexpected damage is always a shock for homeowners. It can be difficult to determine what to do next or how to react in the moment.

That is why, we always recommend that property owners plan ahead for these types of situations, so if the damage occurs, they’ll know immediately who to call. But how do you know you’re choosing the right restoration company?

There is a lot of information surrounding the restoration industry, so it is important to narrow it down by determining what is actually important. Here are some key points to consider when making your choice:

Their Areas of Expertise

It is not uncommon for property damages to require more than one aspect of restoration. For example, cleaning up fire damage involves ridding the air of toxic particles and water damage often involves restoring structures. SERVPRO of Central Chester County is certified and experienced in all aspects of damage, making us the forefront leader in making sure all of your needs are met and exceeded, from start to finish.

Their Night and Weekend Availability

Damages have a knack for occurring at the most inconvenient times, so it is important to pick a company that will be there whenever you call. Because we have a 24/7 emergency line, we are able to guarantee we’ll always be there when you need us.

Their Level of Training

It is important for a company to invest in the training of their technicians to guarantee they will be prepared for any damage situation that arises. The restoration industry has high standards for training, which is what we use as our guideline for all educational materials.

Their Ability to Scale

Because we are a local franchise with a massive network of 1700 other locations in North America alone, SERVPRO of Central Chester County can scale as needed for larger disasters. This ensures that we can treat a single-home fire with the same level of care as we would a city-wide disaster; providing exceptional service in both cases.